Mission and Vision
We "JTN" is specialized in providing "after-sales service" as a bridge between electronics
manufacturers and consumers.
In today's electronics industry, diversity in product quality and price has emerged, and
globalization is progressing in terms of production and development. As environmental and
other issues emerge, the ability to provide after-sales service both domestically and
internationally will become even more important in the future.
We have a strong desire to continue to be the best partner for manufacturers, providing
after-sales service in terms of both "quality" and "speed," while enhancing customer
satisfaction and strengthening brand power.
Since our establishment in 1986, the trust and achievements that we have steadily built up
through our relationships with our business partners, customers, and employees are our
assets.
Based on the experience we have accumulated, we will continue to take on new challenges.
Please look forward to JTN's continued evolution in the future.
Repair Service
- Able to perform a series of operations from receipt of repaired
goods to estimation, repair, and shipping.
- With the skills and experience we have cultivated over the years,
we can respond flexibly to unexpected events with a broad
perspective.
- Establish a database system exclusively for contracted
companies and provide it free of charge
Call Center
Operation
- Highly satisfactory customer service through extensive technical
knowledge and flexible response capabilities
- Customizable to the number and type of operators required by
each manufacturer
Quality Improvement Support
- Support for product shipment problems such as outer box
damage
- Perform inspections and replacements for initial product
defects
Corporate Information
| Company name | JTN INC. |
|---|---|
| Office Location | 5-7-3 Nissaihanamizuki, Sakado-shi, Saitama 350-0269 Japan |
| TEL | +81-49-289-3763 |
| FAX | +81-49-281-1974 |
| Board of Directors | President & CEO / Tatsuya Nakagawa Director & Senior Adviser / Eiichi Kameda Director / Kaori Tsukada Auditor / Hiroki Murakami |